Clear terms for using Channel Immersion.

1. Agreement and eligibility

These Terms of Use (the “Terms”) are a legal agreement between you and Troy Abbey, doing business as Channel Immersion (“Channel Immersion”, “we”, “us”, or “our”). They apply when you access or use our website, pilot application, account features, communications, and related services (collectively, the “Service”).

By accessing the Service, submitting a pilot request, accepting an invitation, or creating an account, you agree to these Terms and our current Privacy Notice. If you do not agree, do not use the Service.

You must be at least 18 years old and legally able to enter into this agreement. If you use the Service for an organization, you confirm that you are authorized to bind that organization, and “you” includes that organization.

2. Operator and scope

The Service is operated by Troy Abbey, doing business as Channel Immersion, with a business address at 18 King Street East, Toronto, Ontario M5C 1C4, Canada.

The public website explains the product, accepts enquiries and pilot-interest requests, and may provide access to a limited pilot. A request or invitation does not guarantee continued access, a particular feature, compatibility, support level, launch date, commercial release, or future price.

If an invitation, order form, app-store term, enterprise agreement, or other written agreement expressly conflicts with these Terms, the more specific agreement controls for that subject.

3. Pilot access and accounts

Pilot access is personal, limited, revocable, non-exclusive, non-transferable, and provided only for evaluation and ordinary use. We may limit participant numbers, supported devices, imported channels, video quantities, storage, exports, or other functionality.

You must provide accurate account information, keep your login credentials confidential, and promptly tell us if you suspect unauthorized access. You are responsible for activity through your account unless caused by our failure to use reasonable security measures.

You may not sell, transfer, share, sublicense, or commercially provide access to a pilot account without our written permission.

4. Service development and changes

The Service is under active development. We may add, change, limit, test, pause, or remove features, interfaces, integrations, import methods, storage limits, or supported devices. We will use reasonable efforts to communicate material changes affecting active pilot participants when practical.

We do not promise that screenshots, prototypes, demonstrations, descriptions, or roadmap statements will become or remain available. Roadmap statements are plans, not commitments.

5. YouTube and other third-party services

The Service uses or interacts with third-party products and services, including YouTube and YouTube API Services. Your access to YouTube content through Channel Immersion is also subject to the YouTube Terms of Service and the Google Privacy Policy.

Channel Immersion is an independent product. It is not affiliated with, endorsed by, sponsored by, or operated by Google or YouTube. YouTube and related marks are trademarks of their respective owners.

Videos, audio, thumbnails, channel names, descriptions, captions, comments, statistics, trademarks, and other third-party material remain owned or controlled by their respective rights holders. Nothing in these Terms gives you ownership of that material.

Third-party services may change, restrict, suspend, remove, geo-block, monetize, or discontinue content or functionality at any time. We cannot guarantee that a channel, video, thumbnail, timestamp, caption, player function, account connection, import, or integration will remain available or accurate.

You must not use Channel Immersion to download or separate YouTube audio or video, enable unauthorized offline or background playback, alter or cover required player controls or metadata, block advertising, bypass geographic or access restrictions, scrape YouTube outside authorized methods, or otherwise interfere with YouTube’s standard user experience.

6. Your notes, saved moments, and other content

“User Content” means original notes, titles, tags, comments, feedback attached to a saved moment, and other material you submit to the Service. A saved moment may include a reference to a video ID and timestamp. It does not copy ownership of, or grant rights in, the underlying video.

As between you and Channel Immersion, you retain ownership of your original User Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, reproduce, process, transmit, back up, and display User Content only as reasonably necessary to provide, secure, maintain, troubleshoot, and support the Service and to comply with law. This licence ends when the relevant content is deleted from our active systems, subject to reasonable backup cycles and legal retention duties.

You confirm that you have the rights needed to submit User Content and that it does not violate law, privacy, confidentiality, contract, intellectual-property, or other rights. Do not store sensitive, confidential, regulated, or mission-critical information unless the Service and your agreement expressly support that use.

You are responsible for keeping your own backup of important notes and exports. Pilot storage may be incomplete, interrupted, corrupted, or removed when an account or pilot ends.

7. Feedback

You may choose to provide suggestions, ideas, survey responses, bug reports, or other feedback. Unless we agree otherwise in writing, feedback is voluntary and non-confidential. You grant us a perpetual, worldwide, transferable, sublicensable, royalty-free licence to use, adapt, and incorporate that feedback into products and services without payment or attribution.

This feedback licence does not give us ownership of your personal data or private User Content. Personal data remains handled under the Privacy Notice and applicable law.

8. Acceptable use

You must use the Service lawfully and in a way that does not harm the Service, third parties, or other users. You must not:

• gain or attempt unauthorized access to accounts, systems, source code, credentials, non-public data, or security controls;
• probe, scan, test, bypass, defeat, or interfere with security, rate limits, quotas, authentication, access controls, or technical restrictions;
• reverse engineer, decompile, copy, frame, mirror, resell, or create a competing service from protected parts of the Service, except where applicable law expressly permits it;
• use bots, scripts, crawlers, automation, or excessive requests in a way that burdens, disrupts, or abuses the Service or a third-party service;
• upload malware, harmful code, unlawful material, or content that infringes or misuses another person’s rights;
• impersonate another person, misrepresent affiliation, manipulate identifiers, or use the Service deceptively;
• use the Service to harass, surveil, profile, discriminate against, or cause harm to another person;
• remove or alter copyright, trademark, attribution, player, advertising, or legal notices;
• use the Service in a high-risk system where failure could reasonably cause death, personal injury, or serious physical or environmental harm; or
• encourage, assist, or permit another person to do any of the above.

We may investigate suspected misuse and take proportionate action, including restricting features, preserving evidence, suspending access, or reporting conduct where required or permitted by law.

9. Channel Immersion intellectual property

The Service, including its software, original interface, design, text, graphics, workflows, brand, and documentation, is owned by or licensed to Channel Immersion and protected by intellectual-property and other laws.

Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable licence to access and use the Service for its intended purpose during the period we make it available to you. No other rights are granted.

10. Privacy, YouTube data, and security

Our Privacy Notice explains what personal data and service data we collect, why we use it, who receives it, where it may be processed, how long it is retained, and how to exercise applicable rights.

If the Service permits a Google or YouTube account connection, you may also be able to manage or revoke that access through your Google account settings. Account disconnection may stop future access but may not immediately delete data already lawfully retained. The Privacy Notice and account-deletion process explain how to request deletion.

We use reasonable administrative, technical, and organizational safeguards appropriate to the pilot’s nature and risk. No internet service or storage system is completely secure, and we cannot guarantee absolute security.

11. Fees and future paid features

The current public website does not sell a subscription. If we introduce paid access, the price, billing period, taxes, renewal, cancellation, refund rights, and any trial conditions will be shown before purchase and may be governed by additional purchase terms.

Nothing on the current website creates an obligation for us to offer a paid product or for you to purchase one.

12. Availability, support, and data continuity

We may perform maintenance, experience outages, impose usage limits, or lose access to third-party services. We do not promise continuous availability, a fixed response time, permanent storage, or support for every device, browser, operating system, channel, region, or video.

You should export and independently retain any User Content you consider important. Do not rely on a pilot as the only system of record for essential information.

13. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available.” We disclaim implied warranties and conditions, including merchantability, satisfactory quality, fitness for a particular purpose, title, non-infringement, accuracy, availability, and freedom from errors or harmful components.

We do not control and are not responsible for third-party content, availability, accuracy, recommendations, advertising, conduct, or policies. The Service is an organizational and viewing-support tool. It is not professional legal, financial, medical, safety, or other regulated advice.

Nothing in these Terms excludes a warranty, guarantee, remedy, or consumer right that applicable law does not allow us to exclude.

14. Limitation of liability

To the maximum extent permitted by law, Channel Immersion and its owners, directors, employees, contractors, affiliates, and licensors will not be liable for indirect, incidental, special, exemplary, punitive, or consequential loss, or for loss of profits, revenue, goodwill, opportunity, anticipated savings, data, or business interruption, arising from or related to the Service.

To the maximum extent permitted by law, our total aggregate liability arising from or related to the Service or these Terms will not exceed the greater of: (a) the amount you paid us for the Service during the 12 months before the event giving rise to the claim; or (b) US$100.

These limitations do not apply to liability that cannot legally be limited or excluded, including where applicable liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, or violation of mandatory consumer or data-protection rights.

15. Business-user indemnity

If you use the Service primarily for business or on behalf of an organization, you will indemnify and hold Channel Immersion harmless from third-party claims, damages, and reasonable costs arising from your unlawful use, your User Content, or your material breach of these Terms. This section does not apply to a consumer to the extent prohibited by applicable law, and it does not cover losses caused by our own breach, negligence, or misconduct.

16. Suspension, termination, and account closure

You may stop using the Service at any time and may request account closure through the available account controls or by contacting us.

We may restrict, suspend, or terminate access where reasonably necessary to protect security, prevent misuse, comply with law or third-party requirements, address material breach, manage technical risk, or conclude or discontinue the pilot. Where practical and lawful, we will provide notice and a reasonable opportunity to export User Content.

On termination, your licence to use the Service ends. Provisions that by their nature should survive will survive, including ownership, feedback rights, disclaimers, liability limits, dispute terms, and accrued rights.

17. Governing law and disputes

Before filing a formal claim, you and Channel Immersion agree to make a good-faith effort to resolve the issue by written notice and reasonable discussion for at least 30 days, unless urgent relief is reasonably required.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law principles. Subject to any mandatory rights you have as a consumer, the courts located in Ontario, Canada will have exclusive jurisdiction.

If you are a consumer, this section does not deprive you of protections or access to courts that the law of your place of residence makes mandatory.

18. General terms

These Terms, the Privacy Notice, and any applicable specific written agreement form the entire agreement about the Service. If a provision is unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue.

Our delay in enforcing a right is not a waiver. You may not assign these Terms without our written consent. We may assign them as part of a merger, reorganization, financing, sale of assets, or transfer of the Service, subject to applicable law and appropriate notice.

Headings are for convenience only. The words “including” and “such as” mean “including without limitation.”

19. Changes, notices, and contact

We may update these Terms to reflect changes to the Service, law, security needs, or third-party requirements. The updated date will appear at the top. For material changes affecting active accounts, we will provide reasonable advance notice by email, in-app notice, or another appropriate method when practical.

Changes do not apply retroactively unless required by law. If you do not agree to updated Terms, you must stop using the Service before they take effect. Continued use after the effective date means you accept the updated Terms.

Legal notices and questions may be sent to legal@channelimmersion.com or through the contact page.